I fix misaligned marketing for SMEs

Through structured diagnosis, I help organisations bring clarity, consistency and direction back into their brand and digital presence.

I work with organisations where marketing feels fragmented, inconsistent or underperforming and rebuild it into a coherent, high-performing system.

Book a Marketing Clarity Consultation

Book a Marketing Clarity Consultation

Book a Marketing Clarity Consultation

Book a Marketing Clarity Consultation • Book a Marketing Clarity Consultation • Book a Marketing Clarity Consultation •

I’m Lucy, founder of The Marketing Lab.

With over 20 years’ experience, I work with leadership teams to diagnose where marketing has become fragmented, inconsistent or disconnected from commercial priorities.

My work is structured and practical. No jargon. No unnecessary complexity.
Just clear diagnosis, decisive direction and strategies that make sense across your organisation.

I’ve worked with ambitious start-ups, scaling SMEs and established organisations often at the point where marketing activity has accelerated but alignment with business objectives has slipped.

Through structured diagnostics, I uncover:

• Where messaging has drifted
• Where brand and positioning lack clarity
• Where digital presence is underperforming
• Where decision-making has lost strategic focus

The outcome is alignment, across brand, messaging, channels and leadership priorities giving you the confidence to move forward with clarity and control.

A woman in a navy blazer and blue pants standing outside a wooden door, smiling, with green and white hydrangea bushes nearby.
A smiling woman with blonde hair sitting on a leather and fabric sofa holding a blue mug, in a wood-paneled room.

Strategy-Led Support Includes:

• Business and marketing diagnostics
• Strategic positioning reviews
• Website and messaging analysis
• Lead generation and conversion strategy
• Customer journey and communication planning

We've been very pleased with Lucy's straight forward help, support and advice since engaging with Mkt Lab more than a year ago. She is flexible, honest, creative and resourceful. We are very happy to continue working with Mkt Lab on an ongoing basis.

William Townsend

Managing Director

Education Support Professionals

Businesses I’ve worked with

Contact us

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Or call me on 07901 521410.